INFORMATION ABOUT THE VENDOR
Corporate Name: Karakarga Moda Tasarım Tekstil Ve Danışmanlık Hizmetleri Sanayi Ticaret Limited Şirketi
Address: Av. Süreyya Ağaoğlu Sokak Hatay Apt. 41/A Teşvikiye İstanbul
Phone: +90 212 2249997
Fax Number: +90 212 2249997
E-mail Address: info@hgworldonline.com
Address for Product Returns: Av. Süreyya Ağaoğlu Sokak Hatay Apt. 41/A Teşvikiye İstanbul
Customer Service Contact No: +90 212 2249997
2. INFORMATION RELATED TO THE BUYER
Full Name / Title: {{customer.name}}
Delivery Address: {{customer.shipping_address}}
Phone: {{customer.phone}}
E-mail: {{customer.email}}
IP address: {{customer.ip}}
3. INFORMATION ABOUT THE PRODUCTS COVERED
In this section, the basic features of the product and products covered in this agreement is described. The main features of the good and services are given on www. hgworldonline.com web site. You may find the main features of the product here. The tax included sales price of the mentioned good or service is shown in the table below.
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Total Price : | {{total}} |
Payment Method: CREDIT CARD, Delivery Type: To address
In condition that you give your order within the working hours, the product is given to the Cargo Company the same day, but if you order outside the working hours, the product is given to the Cargo Company the next day. After the Cargo delivery code is displayed on the system, your order will be delivered by the responsible Cargo within 3 days. The Cargo costs which is the products delivery costs is included with its total amount.
4. VALIDITY PERIOD
The prices listed and announced on the web site are sales prices. The given frices and promises are valid until it’s updated or changed. The prices given for a certain time are only valid until the given date. After this date, it is notified that the information and promises given by the Vendor will not be valid.
After this Pre-Information Form is read and agreed by the Consumer in digital environment, process of consumer contract will be processed.
5. RIGHT OF WITHDRAWAL
The consumer holds the right to withdraw from the agreement, by rejecting the good without showing any reason and accepting legal or penal responsibility within 14(fourteen) days after the delivery of the product to him or people/institutions defined in the given address within the terms of distant agreements for the sales of goods. The costs that may be exposed to due to the usage of this right of withdrawal belongs to the VENDOR. For this withdrawal right to be used, the VENDOR should be informed through return receipt requested post to the VENDOR’s address given above, fax, telephone or e-mail within 14 days. When this right of withdrawal is used, it is obliged to send the VENDOR back the original invoice and cargo reports showing that the delivered product(s) is sent to the VENDOR. In the following 10 days after the receipt of these documents, the money paid for the product(s) is refunded to the ORDERER/BUYER. In condition that the right of withdrawal is used within 14 days, the product(s) are sent to the VENDOR through cargo by the ORDERER/BUYER and in this case the VENDOR is responsible for paying the delivery cost. When this right is used,
a) The invoice sent to the BUYER or a 3. person,
b) Return form,
c) The products complete with its box, package and if available standard accessories should be sent back without damage.
d) VENDOR is held responsible for sending the total amount and the documents that puts the BUYER under debt back to the BUYER within 10 days after informed about the usage of the right of withdrawal.
e) If the value of the good decreases due to a cause by the BUYER or it is not possible to make the return, the BUYER is obliged to pay for the damage in the proportion of the damage caused.
6. THE USAGE OF THE RIGHT OF WITHDRAWAL
6.1) BUYER accepts that he has read and learned about the basic information on the features, sales price, payment type of the product covered in this agreement on www.hgworldonline.com web site and the distant sales agreement, and confirmed it digitally. By confirming the rudiment and Distant Sales Agreement digitally, BUYER agrees that he has been informed completely and correctly about the basic features, VAT included sales price and payment and delivery details of the ordered products, the address that is required to be given to the BUYER by the VENDOR.
6.2) In distant agreements, the consumer holds the right to withdraw without showing any reason and pay for penal conditions within 14 (fourteen) days. It is enough to make the claim about the usage of this right in written or continuous data transferors within this time frame. The time for the withdrawal, in agreements for the delivery of goods, starts from the day the consumer hands in the good, but in other agreements this time starts from the confirmation of the agreement itself.
6.3) If the ordered product is not delivered to the BUYER due to any problem that the Cargo company may come up with, the VENDOR will not be held responsible.
6.4) VENDOR is responsible for having the covered product delivered without damage, complete, with the given features and if available with warrantee licenses and user manuals.
6.5) VENDOR can supply the BUYER with another product with equal qualities and prices by notifying and getting the approval of the BUYER within the time frame defined by this agreement.
6.6) In condition that the VENDOR cannot perform his responsibilities as the product or the service becomes impossible to be sent or given, he/she informs the consumer within the time frame given in this agreement and refunds the total amount to the BUYER within 10 days.
6.7) For the delivery of the product, it is obliged to confirm this Pre-Information Form in electronic environment. In any case that the payment is not made or cancelled in bank records, VEDOR is considered to have been freed from the responsibility of delivering the product.
6.8) In condition that the related bank or financial institution fails to make the payment for ordered product to VENDOR after the product is delivered, because the credit card belonging to the BUYER is used against the law or by the unauthorized people independent of any cause by the BUYER, the BUYER is obliged to send back the product to the VENDOR within 3 days. In this case, the BUYER is responsible for all delivery costs.
6.9) In condition that the VENDOR fails to deliver the product covered in this agreement within the given time frame due to unexpected conditions that hinder the delivery such as bad weather conditions or obstacles in transportation or other compelling reasons, he/she is obliged to inform the BUYER. In this case, the BUYER can use his/her rights to cancel the order, have the product changed with a similar one and/or delay the delivery time untill the delivery problem is solved. If the BUYER cancels the order, the Money paid will be refunded within 10 days either in cash and at once.
7. CONDITIONS THAT THE RIGHT OF WITHDRAWAL CANNOT BE USED
Unless otherwise agreed, the consumer cannot use the right of withdrawal in the agreements below.
a) With regards to the “Regulation of Distant Contract”s 2. Article, 2/ğ clause that came into force with the Official Gazette no. 29188 dated 27.11.2014, “Daily consumables like food and beverage, is not covered in the right of withdrawal in Distant Contracts related to the delivery to the home or work address of the consumer within the regular deliveries of the vendor.
b) The right of withdrawal cannot be used for the agreements/goods or services counted in the 15.th article of Regulation of Distant Contracts that came into force with the Official Gazette no. 29188 dated 27.11.2014.
c) The presence of a reason that makes the return impossible or the fact that the value of a product that had been received by the ORDERER/BUYER decreased, do not pose hindrance for the usage of the right of withdrawal.
However, ORDERER/BUYER accepts and claims that he/she will pay for the damage caused by him/her to the VENDOR.
8. Because the web site is used for ordering, the consumers are not exposed to extra financial costs related to the pricing.
9. We do not have a product presented for sale that is carried out permanently or temporarily.
10. We do not have a type of sales related to the products we have presented for an uncertain time or for a longer period than one year.
11. Information given with this pre-information form is given for commercial purposes in a way to keep compliant with the distant Access tool used and to protect adults that lack or have limited separation efficiency along with the minors within the good deed principles.
12. COMPLAINTS AND REJECTIONS BY THE CONSUMER
You may apply for consumer complaints and rejections, at the arbitration committee for consumer problems or to the consumer court where you have purchased a good or service or where you officially reside, within the financial bounds defined by the Ministry of Customs and Trade each year in December.
For the place where the consumer resides:
Financial Limit* | The arbitration committee the consumer that lives in a county should apply to | The arbitration committee the consumer that lives in the city center should apply to |
Incompatibility under 2200 TL | District consumer’s arbitration committee | City consumer’s arbitration committee |
Incompatibility btw 2200 – 3300 TL | City consumer’s arbitration committee | City consumer’s arbitration committee |
* Valid for the year 2017.
For the place the consumer process takes place:
Financial Limit* | The arbitration committee the consumer should apply to if the consumer process took place in county | The arbitration committee the consumer should apply to if the consumer process took place in city center |
Incompatibility under 2200 TL | District consumer’s arbitration committee | City consumer’s arbitration committee |
Incompatibility btw 2200 – 3300 TL | City consumer’s arbitration committee | City consumer’s arbitration committee |
* Valid for the year 2017.
I confirm that I have read and learned about the information given in this Pre-Information Form.
Vendor : Karakarga Moda Tasarım Tekstil Ve Danışmanlık Hizmetleri Sanayi Ticaret Limited Şirketi
Buyer : ……………
Date : …………..